Personalizing the participant experience through advanced event software usage
Rental issues
Friday 16 January 2026 | 2:00 pm - 4:00 pm
Room C
Personalization has become a key element in improving participant experience at events. Organizers can use advanced event management software to offer a personalized experience to participants. These software can collect data on participant preferences for activities, sessions, and food, among others. Organizers can use this information to personalize the participant experience by offering activity and session suggestions that match their preferences, as well as personalized food menus. Event management software can also allow participants to personalize their own experience by choosing the activities and sessions they wish to participate in.Using event management software to personalize the participant experience can have significant benefits for both organizers and participants. Participants feel more involved and satisfied when they have a personalized experience tailored to their preferences. This can also improve their perception of the brand or organizing company. Organizers can also benefit from increased participation and participant satisfaction, which can translate into better customer retention and increased brand awareness