Thursday 15 January 2026 | 10:00 am - 12:30 pm
Salle D

The keynote of the session on software issues in events will be a key moment of the conference. Lisa Theberge will begin by explaining how software will continue to radically change the way events are organized and managed. Event organizers will become increasingly dependent on specialized software to manage registrations, payments, event planning, ticket management, participant communication, and much more.However, with this growing dependence on software, come also risks and challenges. Lisa Theberge will highlight several issues related to software in events, including the security of participant data, the resilience of systems in the face of breakdowns and cyberattacks, and the need to ensure interoperability between different platforms and systems.Lisa Theberge will also emphasize the importance of planning and preparation to minimize the risks and potential impacts of software failures during an event. She will advise event organizers to establish strong security protocols, conduct thorough testing, and have business continuity plans in place to manage any potential breakdowns.Finally, Lisa Theberge will encourage event organizers to seek out software solutions that offer advanced features to ensure security, reliability, and interoperability. She will also emphasize the importance of collaboration among the various stakeholders in events, including event organizers, software providers, service providers, and participants, to address the challenges related to software issues in events.